Provide assistance to the company by responding to clients related to orders and products
The duties and responsibilities of this position include, but are not limited to:
-Prepare, file, and retrieve sales-related documents such as invoices and PO Status
-Manage day-to-day activity and coordination associated with key accounts that include account management, relationship management, order gathering/ coordinating sales completion, sales reporting, and customer communications
-Provides customer service and order gathering and management for assigned key and target accounts and general support
-Partner with account management teams for administrative support
-Works with the account management team and support departments to assist in the creation of reports and sales analysis
-Responsible for customer account information staying updated
-Responsible for inventory stocks and tracking and monitoring inbound and outbound shipments, gathering promotional orders, and tracking and validating necessary tracking reports and delivery process
-Handle internal systems to process, invoice, and manage customer accounts
-Update profiles in ERP systems, communicating changes to customers as needed, and maintain accurate pricing/ price sheets, and promotional pricing ( Handling RFQ)
-Submit pricing information to the customer and input pricing/ SERVEONE information in the ERP system
The following skills and qualifications are required for this position:
-Strong communication skills with a problem-solving attitude
-Excellent computer skills ( MS office in particular)
-Organizational and time-management skills
-Hands-on experience with CRM software
-Highly motivated, self-directed, and customer service oriented
-Demonstrate strong attention to detail and a sense of urgency
-Ability to learn and perform multiple tasks in a fast-paced environment
-Ability to work independently as well as in a team environment
What's On Offer
-Insurance: Medical insurance/ dental/ vision/ life insurance/ disability insurance, etc.
-Paid vacation days
-401K(Up to 4% Match
Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
Please fill in the form and request for a call back.
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